Debra Oselett – Three Skills Every Practice Administrator Should Have

Debra Oselett has been working as the practice administrator at a private medical practice in Rochester Hills, Michigan since 2008. She was born in Detroit, Michigan but grew up in Madison Heights, a suburb of Detroit. Debra Oselett took accounting classes at Oakland Community College and later founded her own accounting firm to help small businesses balance their accounts. After managing her accounting business for ten years, she joined a private medical firm as the practice administrator. Here are three skills every practice administrator should have.

Transformer and Change Advocate

A practice administrator has to have a dynamic set of analytical and investigative skills to be able to bring about the kind of transformation the medical practice needs in a fast-changing environment. Practice administrators should watch out for “analysis paralysis”, a condition where you could get stuck and not move forward just because of the high quantity of analysis that gets in the way of making a decision. Practice administrators will have to make foundational, compositional, and structural changes if they want to see the practice become successful.

Tune in with Business Culture

As healthcare organizations network and affiliate with each other, the difference in their culture will present a challenge and opportunity for practice administrators to understand cultural gaps and develop their management skills to bridge the gaps. They will need to master the ability to listen, observe and analyze their findings.

Adapt to Accountability Changes

Accountability is an important skill that practice administrators will need to develop. To whom you are accountable, and who is accountable for what will take on a completely new meaning. Unlike the traditional administration system, administrators will most probably report to the vice-president instead of to the board or executive committee.

Debra Oselett is the practice administrator for a private medical practice since 2008.

Source: ​http://www.mgma.com/blog/5-new-skill-sets-for-the-modern-practice-administrator

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Debra Oselett – Dealing with New Challenges as Practice Administrator

Debra Oselett is a practice administrator for a popular and much relied-upon private practice in Rochester Hills, Michigan. She used her excellent skills as an office organizer and manager, as well as her skills as an accountant, to help the practice build its patient base while continuing to provide excellent care to all of its regular patients. As a practice administrator in the era of Obamacare, as well as other massive changes to the healthcare system, Oselett and other healthcare administrators have to deal with these three unique challenges:

Bringing in new talent. Healthcare workers are in high demand across the country. Debra Oselett tries to ensure that any new healthcare professional, from technicians to nurses to physicians and specialized doctors, she brings in is the best she can find. Part of recruiting top talent includes making the facility the best place to work at in the area. Many facilities can offer top talent excellent compensation packages, so part of Oselett’s job is to think beyond the money and offer them more.

Specialize when possible. Specialized hospitals and medical treatment facilities are all the rage in the medical community right now. In order to compete with these facilities, Debra Oselett has to specialize some of the care at her practice. To gain patients, her facility has to offer services that few others can to set it apart.

Prepare for the Baby Boomers. All medical facilities across the United States will see more traffic as the Baby Boomer generation ages. With 78 million Baby Boomers set to hit retirement age in the coming years, practice administrators have to prepare their facilities for this massive rise in patients.

Debra Oselett works hard to overcome these challenges every day.