As Debra Oselett and other skilled office administrators know, medical practice administrators have multiple, essential responsibilities that must be performed accurately for a medical office to be profitable and operate successfully. Without a smart, knowledgeable medical administrator, a doctor’s office can quickly lose clients and money.
Individuals in medical administration assist in various levels of a doctor’s office, such as patient coordinator to unit secretary to medical office specialist. A medical administrator’s job responsibilities can vary widely, but often include checking in patients, organizing patient records and charts, answering the phone, scheduling appointments, operating computer and technological equipment in the office, transferring lab results to the proper locations, and maintaining the supplies for the office itself.
Medical administrative roles can vary by position, as a medical administrator for a clinic will have different responsibilities than one in a private practice or hospital. An administrator’s position will be less stressful and more consistent in a clinic; a position in private practice will require more prioritization skills, such as multitasking; and an administrator in a hospital setting must be calm, able to ease anxious, panicked patients, and able to handle emergency situations with aplomb. It’s also critical for a hospital administrator to be able to quickly identify her role in unexpected emergencies.
Experienced medical administrators like Debra Oselett of Rochester Hills, Michigan, are tasked with the serious responsibility of keeping the medical office operating smoothly, whether it is a hospital, clinic, or private practice. Without skilled medical administrators, doctor’s office would not be able to function efficiently.