Debra Oselett is a practice administrator for a popular and much relied-upon private practice in Rochester Hills, Michigan. She used her excellent skills as an office organizer and manager, as well as her skills as an accountant, to help the practice build its patient base while continuing to provide excellent care to all of its regular patients. As a practice administrator in the era of Obamacare, as well as other massive changes to the healthcare system, Oselett and other healthcare administrators have to deal with these three unique challenges:
Bringing in new talent. Healthcare workers are in high demand across the country. Debra Oselett tries to ensure that any new healthcare professional, from technicians to nurses to physicians and specialized doctors, she brings in is the best she can find. Part of recruiting top talent includes making the facility the best place to work at in the area. Many facilities can offer top talent excellent compensation packages, so part of Oselett’s job is to think beyond the money and offer them more.
Specialize when possible. Specialized hospitals and medical treatment facilities are all the rage in the medical community right now. In order to compete with these facilities, Debra Oselett has to specialize some of the care at her practice. To gain patients, her facility has to offer services that few others can to set it apart.
Prepare for the Baby Boomers. All medical facilities across the United States will see more traffic as the Baby Boomer generation ages. With 78 million Baby Boomers set to hit retirement age in the coming years, practice administrators have to prepare their facilities for this massive rise in patients.
Debra Oselett works hard to overcome these challenges every day.