Debra Oselett is a dedicated individual with the drive to succeed through her career, and help people in the process. She is currently serving as a practice administrator, or medical administrator, for an office consisting of forty staff members. She has been working in the position since 2008, when she sold her accounting company called Balanced Pennies. She started the company in 1998, and it gave her the experience she would need in order to manage a major office. Being an accountant has given her a respect and understanding of the need to budget, take inventory, and figure out ways to run a business as efficiently as possible.
For some, being a manager or professional leader can be difficult. Throughout her twenty years of experience, Debra Oselett has realized what it truly means to be a manager, implement policies, and essentially be responsible for all staff members. Her management skills enhance performance within her office. Here are some useful tips for managers or professional leaders in any field.
If you want to be a successful manager, you need to be able to lead through example. Your employees and staff members will be looking to you as their example of how to conduct themselves in the work place, which includes communication, work ethic, and your ability to take direction. Set an example for your employees that you would want to witness from your own manager, and understand that this is one of the best ways your employees can learn.
In addition to leading by example, you need to lead with compassion. Being approachable is extremely important as a manager because it means your employees are comfortable coming to you with problems, mistakes, or concerns. The more understanding you are when the situation calls for it, the more approachable you’ll be to your staff. For example, if someone comes to you with a mistake, don’t get upset; simply use the opportunity as a learning experience so it doesn’t happen again.
Lastly, make sure that your staff feels like you trust them with their responsibilities. A major mistake that a lot of managers make is that they don’t display trust. This tends to decrease productivity throughout the office due to micromanagement. Trying to control every aspect of a person’s job is an obvious sign you don’t trust them, which will also result in a lapse of motivation. Trust your employees to get their tasks completed on time, and up to the right quality standards.
Debra Oselett understands the importance of her position as a practice administrator, and she also understands that the role comes with active management responsibilities. She works hard in order to implement policies that will ensure that her office runs as efficiently as possible, and helps as many people as it can along the way.